Design in the context of citizenship applies future-oriented design principles to reimagine an organisation’s innovative qualities By exploring its services from the perspective of a citizen user. This project applies future-oriented design principles to reimagine an organisation’s innovative qualities. By exploring an organisation and its services from the perspective of a citizen user, I mapped out the interactions and relationships happening now. Next, I identified opportunities for action, and proposed a way forward referring to four concepts:
Conviviality (Ivan Illich, 1975) Open Source (Bas Van Abel, 2014), Citizenship without Frontiers (Engin F. Isin, 2010), and Reciprocity and Co-operatives (Restakis, 2010). This way, this project seeks to expand the practice of design beyond the realm of aesthetic affairs, and to locate theory and social science in practice. The outcome is a big foldable map. On one side it shows an infographic or map of the organisation I looked at. Folded up into a brochure, it gives more detailed information on the background, analysis, opportunities, and potential for this organisation in text form.